programming Panasonic tv IR remote

Answered

Jon Bassett

• October 16, 2019 21:13

Hi

I updated my Node 2 today and can no longer use my Pansonic tv remote to select Optical input on the Node 2. This feature works with other non Panasonic remotes I have in the house but not my tv remote. Can you check whether my remote is still listed? 

Thanks

My TV remote number is Panasonic N2QAYB 001010

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• Official comment

  

  Wesley P.

  • October 17, 2019 15:40

  Hello All,

  With the recent 3.6.2 firmware update, we have had several reports of IR commands not functioning when using Panasonic remotes. We have passed this information forward to our Quality Assurance Team and they are currently investigating this issue.

  I'm sorry I do not have a more immediate solution for you but rest assured we are working to resolve this issue as soon as possible.

  Regards,
  Wesley P.
• 

  Marc Thach Xuan Ky

  • October 17, 2019 16:13

  I have the same issue with a Soundbar and Panasonic remote.  I cannot reprogram with the Panasonic, but I can with a differentg remote.  I have emailed directly to support a few minutes ago.  It looks as though this will affect many people.

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  Anders Gerlam

  • October 17, 2019 18:19

  I just updated my speakers and now we can't use our Panasonic Remote. 

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  Nate

  • October 22, 2019 22:30
  • Edited

  Yep, same issue here.

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