Playerlist refresh got much slower ....

Answered

Stefan Mehre

• October 25, 2019 06:51

Hi,

I am not shure if it is IOS or BluOS App update related. But since 1 or 2 versions I recognized that my playerlist sometimes gets completely crelared, so no players are shown and after some seconds they are back. Or what happend this morning new players get recognized pretty late. Would say 10-? seconds my two Flex and Pulse2i showed up.

Within my Android S10 phone they showed up immediately and I never saw an empty lis.

 

This is on iOS App: 3.6.1, BluOS: 3.6.3   and iPad Pro 2017 with iOS 13.1.3

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 28, 2019 12:43

  Hi Stefan

  We have not made any changes on this front in the BluOS Firmware. Please select Help, Send Support Request in the App so we can take a closer look and review your router settings to see if there is an issue possibly from a router firmware update.

   
• 

  Stefan Mehre

  • October 29, 2019 14:00

  Hi Tony,

  thanks, I have to check this again. First of all new firmware 3.6.6. installed now and I did some reconfiguration of my Cisco switches and RUCKUS WLAN setup. I switched all settings to IGMP v3 and MLDv2, but before the last firmwareupdates the settings were on IGMPv2 and MLDv1 and on my iPad it was faster. But I believe there was also an iOS update, so check it again and if it happens again I will send the logs...

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