BluOS Controller 3.6.0 removes Landscape view.

Answered

Timothy Turner

• October 17, 2019 17:02

I recently up graded to BluOS 3.6.0 on my android tablet and immediately noticed that the Landscape view has been removed from all screen except the Now Playing screen.

The Now Playing screen lacks any navigation, Access to the library, or any other area. If I press the back button on the tablet it just exists the old app.

I'd like to see the BluOS Landscape views returned back to the way they were.

 

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• 

  Edmcmuffin

  • November 11, 2019 23:00
  • Edited

  The root cause is bug introduced in the latest version. PERIOD. 

  How else can it be explained that older versions continue to work perfectly on all versions of Android? 

  There is no way a developer is testing this on (for example) a Samsung tablet and getting the correct result. Handling device configurations that can change during runtime (ie. device orientation, user enables multi-window) can be a little complicated so assuming someone is actually and actively trying to solve this I think it's clear they've reached the point they need assistance.  I don't mean to be unkind but this is an afternoon fix, not weeks. 

   

   

   

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  MarkBrauer

  • November 12, 2019 03:15

  I can confirm that the landscape problem is an issue on the 3 tablets I have access to. All are older and are as "up to date" as possible. None have received recent updates.

  1 - 8" screen running Android 8.1, security patch dated March 5, 2019.

  2 - 7" screen running Android 7.0, security patch dated April 5, 2017.

  3 - 7" screen running FireOS 5.3.6.4, installed December 6, 2018.

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  Timothy Turner

  • November 12, 2019 22:21

  Great, but I'm not receiving such a 3.6.2  update in my play store, Its still offering 3.6.1.

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  Rod Haggerty

  • November 12, 2019 23:48

  From within the app (3.6.1. build 2216): "No Update Available"

  Where did you obtain it Rolf?

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  Timothy Turner

  • November 13, 2019 16:50

  I downloaded the update this morning. The display is finally corrected.

  Thank You. 

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  Sascha Groening

  • March 03, 2020 11:01

  well I still have the same problem on ios, on the iphone 11 landscape and portrait mode work well, on the ipad pro with ios 13.3.1 landscape mode does not offer the horizontal playqueue with the miniatures of the covers.

  PLEASE, resolve finally !!!

   

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  Jeremy Wallis

  • March 10, 2020 19:39
  • Edited

  I have the same issues on a Lenovo Tab M8, running Android 9.0. Once playing something in landscape, I have no way of navigating anywhere else unless I turn the tablet through 90 degrees to portrait. Other screens, other than while playing, also do not rotate to landscape.

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  Sascha Groening

  • March 11, 2020 09:54

  Even on IOS, ipad pro 11" it is the same situation.

  PLEASE, Bluesound developer team, fix the issue or at least let us know your intents, as I see all the posts beeing marked as closed or answered.

  In my opinion the issue is not answered, see the screenshots attached.

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  Tony W.

  Product Support Manager

  • March 11, 2020 12:50

  This issue was resolved in The BluOS App 3.6.2. If you are still having issues, please uninstall the App and download the latest version from the Google Play Store. The current version is BluOS 3.8.1.

  If the problem persists, please e-mail us at support@bluesound.com with the Make, Model and Android version of your phone. This information is available from the Phone's Settings Menu.

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  Jeremy Wallis

  • March 11, 2020 17:17

  Thanks. Yes, I discovered that the screen on my tablet was scaled up - set to 'Larger'. Reducing it down to the 'normal' level resolved the problem.

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