"Host is Down" Error Message

Answered

Strat68

• October 09, 2019 13:11

For the last week or so I can no longer play music from a shared folder on my iMac.  If I click on Library-Folders/ and then the //host/folder in the BluOS Controller it tells me:

"Error reading folder"

"Host is down"

The host is fine as it's where I'm running the controller software.  I've reindexed the library, restarted the iMac as well as the Vault.

Any ideas?

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 09, 2019 13:12

  Strat68

  Please see; https://support1.bluesound.com/hc/en-us/articles/205713128

   
• 

  Strat68

  • October 09, 2019 13:20

  I can now see the albums under Artists and Albums but till can't see them under Library-Folders.

  Is there a reason they can't be seen under folders?

  Thanks

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• 

  Tony W.

  Product Support Manager

  • October 09, 2019 17:21

  You can 'see' them but you cannot actually access them if the Host is Down. Please review the Help Centre Article and if problems persists, please select Help, Send Support Request in the App

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