Bluesound Node 2, output digital coaxial off. (does not send signal to external DAC)

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  • Official comment
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    Wesley P.

    Hello Carlos,

    I'm sorry to hear you are experiencing issues with your Node 2's coaxial output. I have escalated this to our support crew to investigate further for you and help work towards a resolution.

    A member of our support crew will be reaching out to you shortly to gather some further details and help to resolve this issue for you.

    Regards,
    Wesley P.

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    Carlos Nascimento

    Thanks for the return, await your contact and solution!

    Thank you

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    Mike Brown

    Hello, is the response in the knowledge base? I am having a similar problem where the coax seems to work intermittently. thank you, Mike

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  • Hi Mike

    What you are hearing (or not hearing) is hardware-related. If disconnecting and reconnecting the cable does not resolve the issue, please select Help, Send Support Request in the App for a closer look from our Support Crew

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    VITALIY STEPANENKO

    I have same problem.

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  • Avatar
    Sam R.

    Hello Vitality, 

    Please physically disconnect the cable from both the Bluesound player and the source, reboot the Bluesound player, and then reconnect both, and check to see if this resolves the issue. If not, please select Help > Send Support Request in the App for a closer look from our Support Crew

    Regards,
    Sam R.

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    VITALIY STEPANENKO

    Hello, Sam!

    It did not help.

    Sent Support Request.

    I am waiting for your help.

    Thanks.

    Vitaliy

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    VITALIY STEPANENKO

    The optical output works well.

    Coaxial cable and DAC my Parasound HINT 6 works .
    Сhecked on a CD player

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    VITALIY STEPANENKO

    Hello!

    I am still waiting for your help.
    Thanks!

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  • Avatar
    Sam R.

    Hello Vitality, 

    There may be some delay in the support crew responding, as they are working through the increased requests now that customers are spending more time at home due to CV19.

    We thank you for your continued patience. 

    Regards,
    Sam R.

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