pulse flex is stuck in hotspotmodus (green light) after update player

Answered

Info

• September 26, 2019 15:31

pulse flex is stuck in hotspotmodus (green light) after update player(3.4.24)

Now it is not possible the connect player into wireless network anymore.

after filling in details of network.. green light is flickering for a few seconds and than back to continous green.

 

-1

• Official comment

  

  Wesley P.

  • September 26, 2019 17:51

  Hello Info,
  
  I'm sorry to hear you are experiencing connectivity issues with your Pulse Flex. I can see that you have already created a support request with our support crew. What I would suggest is to continue to work with them to find a solution to this issue.

  In the meantime what I would recommend is to verify that your WiFi password is correct as this would result in issues similar to the ones you have described.

  Regards,
  Wesley P.
• 

  Bill warbey

  • May 16, 2020 13:19

  my pulseflex is stuck with Green light on. My wifi network cannot find it and I cannot turn it on or off. Removing the power lead the light goes off but returns to green if plugged back in - the speaker is unusable

  0
• 

  Sam R.

  • May 19, 2020 15:32

  Hello Bill,

  I would recommend redoing the WiFi setup process by connecting the Flex to the router via Ethernet (temporarily) and navigating to Settings > Player > WiFi in the BluOS app. 

  If the issue persists however, please reach out to our support crew directly at support@bluesound.com and a member will be able to assist you further.

  Regards,
  Sam R.

  0
• 

  Nick martin

  • February 09, 2023 22:22

  I had this problem, I could not find my player or get it to connect to the wifi (green light stuck on). I resolved this by hard-wiring the speaker to my router via an ethernet cable. The speaker popped up at once and I could update the wifi connection, I then disconnected the cable and the speaker is fine.

   

  Hope this helps Nick

  0

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