Solving problems sharing music folders under Windows 10.

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  • Official comment
    Wesley P.

    Hello Jonathan,

    Thank you for taking the time to provide work around.

    We have seen in some cases where corrupt metadata or files will cause indexing not to complete through the BluOS app. Although the method you had completed will help narrow down the files preventing the index from completing, you can also run a command to the player to see exactly where the indexing is halted to find which files are corrupted in your library. This command and the steps to find these files are detailed in the article which I have provided below.

    https://support1.bluesound.com/hc/en-us/articles/204103486-Why-is-my-BluOS-index-not-completing-

    I'm sorry for the inconvenience in your indexing but I hope this information is useful as well.

    Regards,
    Wesley P.

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