Add Chromecast support to Bluesound product line

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187 comments

  • Official comment

    We continue to speak with Google about Chromecast. Currently Google has not made it possible to add just the Google Chromecast for Audio (GC4A) functionality without full deep Google Assistant also being in place. As the current Bluesound Player lineup does not include microphones, this is simply not possible. Keep in mind this also may affect our ability to Support Amazon Alexa as well. We do try to be open to as many services as possible. If in the future Google decides to separates these two items, as was the previous model, we can then revisit this issue.

  • Stefan Mehre

    Would love to see this too.

    With Apple you can use AirPlay 2, but with Android you only can use Bluetooth.It would be great if Anroid users could use BluOS the same way like Apple users.

     

    Btw. I work for a system integrator company, also trying to place BluOS systems in customer projects. There I got asked many times for such a feature.

    6
  • Christophe Saelens

    I agree, Chromecast support would be a great feature.

    5
  • Kenneth Bodin

    Indeed, I’m pretty invested in your product line and consider buying another device, but won’t do before I know if there will be chromecast support. 

    5
  • Francis Ristori

    Yes, same for me, I would also buy another Powernode 2i if it had Chromecast.

    4
  • Willem Villet

    Tony I much appreciate your response, but I must admit I am still not understanding the issue.

    I think there are two issues that bloggers on this forum would really like to understand:

    1. Is NAD working diligently with Google on this issue as a high priority. My impression is that the issue is not of importance to NAD and therefore there is not an ongoing push to incorporate the technology. If that is the case and will remain the case, I think most of us will just stop beating a dead horse, acknowledge we made a mistake in purchasing Bluesound equipment and just move on.

    2. A clear and convincing answer as to why the technology cannot be incorporated in Bluesound. A Nad representative at a trade show apparently told one of the bloggers that Google would not allow Airplay and Chromecast on the same device. But there are multiple products with both. We have also been told that Chromecast cannot be incorporated because Bluesound and the NAD M10 do not have a microphone to respond to Google Voice Commands. But there are multiple products on the market, including ironically Chromecast devices, that do not have a mic, including products from NAD. So what exactly is the issue that is preventing Chromecast on Bluesound. A clear answer that is understandable to us will also either allow us to write to Google in your support, or to put the matter to rest. You indicate that you have mentioned the limitations, but I am afraid they have not been explained in a way that allows comprehension.

    I do really hope for a thoughtful and comprehensive understandable response form NAD/Bluesound on this issue

    4
  • Andrew H.

    Hi Folks, I talked about this before so let me add some colour commentary here.  For those who don't know me I am the BluOS product manager, so my team works on features, services and so forth.  

    There is one primary issue keeping us from integrating GC4A into BluOS and it is memory. As a standalone binary with libraries this headless browser takes up almost as much memory as our units currently have.  It never used to be like this, but three years ago scope creep on features for a direct integration started to see the minimum memory configurations required to be doubling every few months to the point it passed our ability to consider it.  The NAD C338 has a different configuration and is able to use GC4A but it is not a BluOS zone.  It is the only GC4A product in our line up.  Many other companies use third party modules that host GC4A so it allows them to be good at their hardware and not focus on software.  We own and develop our own platform, so we are focused on ensuring that the customer experience through all of our products is a quality one, both hardware and software.

    We are talking with Google, this is not a closed subject.  We are hopeful that we can find a solution that will be far more like other endpoint strategies where we can integrate directly as Google also evolves their platform.  We are always looking to add high quality content especially when you, the customer is asking.  It isn't always immediately possible, but that doesn't mean we aren't always looking to see how we can do it.  Hope this helps.  Andrew

    4
  • Thomas Ericsson

    Yes please, add me too.

    3
  • Snorre Garmann

    You should really prioritize this! Not being able to use my favorite podcast app on my bluesound speakers is a serious annoyance.

    3
  • Niten Jaiswal

    Add me to this request.  I would gladly eliminate the rest of my sonos gear if Bluesound added Chromecast support.

    3
  • Clemens Treige

    Hi, same problem here...
    I just bought a node2i and am confused, why you cant use the original apps like tidal for streaming to bluesound.

    Please add the chromecast feature.

    3
  • Cyril Bonnet

    Hi,
    It would definitly be a great feature! Count my vote in for this one!

    3
  • Willem Villet

    StefanSimon I am sorry to hear about your dilemma. This is exactly what happened to me. Had I known that the NAD M10 did not have chromecast I would not have purchased it. I like the Nad but will definitely not be purchasing additional Bluesound units until Chromecast is accommodated

    3
  • Behine DeChilis

    Big disappointment for me, too. The C 658 would be perfect for me, but no Chromecast is a deal breaker. Please let us know if/when this will be added! Thanks

    3
  • Andrew H.

    Hi Folks, "when will we be solving this"... It's a great comment because most of the time we do.  We have an incredible and innovative team that works hard to bring new functionality to bear as soon as it is available or can be built.  Many of you should have seen that we were the primary launch partner for Tidal connect, where we worked in collaboration with them to develop a system that worked well for us to be able to add it to almost all products.  

    One of the biggest distinctions you need to make here, especially against the list of products is "software driven vs. plug-in module driven".  When you buy and use a third party module that is pre-certified with support for GC4A it comes with all of the memory and processor requirements built into it.  You create a pathway, feed it power and off you go.  For those of us who have a software driven model, where our ecosystem needs to be given software and authentication tools, where have to manage memory, processor overhead and long term care and maintenance we have a different set of needs.

    I am working with the folks at Google to find a workable solution, but there currently isn't anything we can use today that fits our model.  We are hopeful to see something, Google is a great company and we would like to add this functionality.  Believe me when I tell you, if I could add it, I would.

    On the YouTube music side, I'm also working to see what can be done.  I am not aware of any YT connect style software out there that is supported.

    I hope this helps.  

    3
  • John Hancock

    Just bought an M10 too, was considering purchasing Bluos devices for the whole house, but the lack of Chromecast support is a killer.

    2
  • StefanSimon

    My fault, not beeing informed probably before buying. Now I've found out that Chromecast built in is not available for my new Node 2i :-(

    Considering sending the device back...

    2
  • Francis Ristori

    There are now plenty of devices that support both Airplay and Chromecast. See Naim as examples. The reason why I will also sell my Powernode is simply because I do not longer even want to open an app to listen to music, it's for me a nonsense (it's too cumbersome). Google Home voice commands are what I use with my Naim systems (ok Google play xxx on yyy).

    2
  • Francis Ristori

    Google Home and Alexa have together close to 100% of the voice assistant market. In one room I have Google Home with Naim mu-so speakers. For these speakers I never ever open the Naim application to play music, I just ask to play music on these speakers by telling the Google Assistant. In the other room, where I have the Bluesound device, I there still need to 1) find the phone, 2) find the app 3) navigate the app to finally select the music I want to play on the Bluesound, repeat. It is a nonsense for me today and will be for everyone in the future. Once you taste the voice assistant, you don't want to go back to an app to command your music system. We need Chromecast.

     

    "this feedback has been forwarded to our Quality Assurance team for their consideration" so 7 months after we are still waiting for their consideration...not sure why the Quality Assurance though as this is a feature request.

    I guess we will not receive feedback as this thread is marked as 'answered'....

    2
  • Daniel Pugh

    I bought a refurbished chromecast audio and connected by optical/tos cable. Set the volume and input to optical. The main annoyance is double volume control, but works reasonably. Elsewhere I use arcam receiver, main qb2 in another room.

    2
  • reneve

    thank you for your answer earlier today, much appreciated.

    To be sure, aren't you making it too complicated? I think a great start would already be for Google assistant to recognize our Bluesound's as "speakers" for "default media playback" so we can play our Google Play music, our Spotify and other music services over your Bluesound and control playback from the Google home assistant?.

    Yes, I know there might be some quality consequences but I think it would be at least a great start for some adoption? And after that start building from there? I really recognize that end-2-end support 

    See this link on the Sonos pages or example 

    Let me know what you think @tonyW ?

    thanks

    2
  • Willem Villet

    Tony, is there any possibility that you can elaborate a bit on "Not available for Actions of Google" so we can all understand the situation. Nad does have Chromecast on some of their product such as the C338, so what exactly is the problem here?

    2
  • reneve

    Willem Villet 

    Thanks for closing this off so we do know what commercial choices to make based on which limitations and/or upcoming features

    2
  • Andrew H.

    I hear all of you, but for right now, the SDK is a headless browser, comes with lots of overhead, and isn't something that can be partitioned into pieces.  But there is hope on the horizon, as you'll see from the various Apple announcements, they are adding lots to their airplay roadmap which is an awesome catalyst for helping Google to innovate.  Google has tremendous engineering talent, so I can't imagine they are not internally working on a more API centric version that allows for what we need (as well as a lot of others) in this space. I'll keep the various folks in the support team updated, so as we know something that we can post publicly I'll let Tony do so.

    2
  • Willem Villet

    Andrew thank you so much. As you can see from the various messages received by customers since your post, your lucid explanation of the issue has created substantial goodwill. In contrast, previous response from Bluesound on this post did not provide an explanation and there was a deafening silence from Bluesound for an extended period. This was extremely frustrating.

    My understanding from the various posts are that many of the users will be very happy if we can simply see the Bluesound unit as a Chromecast device and use our phones (or other devices) to simply initiate casting to the device. Does this functionality really require more than the available memory?

    Beyond that it is clear that several users would also appreciate the ability to give voice demands. But this can of course be accommodated external to the Bluesound devices.

    At a very simple level, is it possible to provide for the ability to see the Bluesound devices as a Chromecast recipient?

    Thank you again for your responses

    2
  • Gregory Murphy

    I am so glad I did a bit of research on blue sound node. Currently run a few CCA's around the house. Optical in to various amps ect. I slammed on the brakes after this visit. Voice command is not a deal breaker. In our home my bride exclusively favors YTM the ease and its algorithms. Tidal is my go to. The lack of integrated YTM is strike one, no chromecast strike two. I'm so bummed thought I finally found a solution. $549 for each was in my budget. Back to the research drawing board. Anyone have an opinion on the Allo Pi hats?

    2
  • Pierre

    As much as we understand the argument about the memory for chromecast being a problem for the entry level BluOs devices.

    It is not clear why a unit such as the NAD M33 (basically a small computer) cannot run Chromecast.

    At the same time, the entry NAD C338 has the functionality.

    2
  • Bluey

    @Turner

    I agree with everything you wrote except: "So why not just tell us the truth: Chromecast is a direct competitor to BlueOS and therefore you don't want to implement it."

    If Chromecast is a direct competitor to BluOS then so is Tidal Connect, Airplay, Spotify Connect (the latter 2 will offer lossless at some point). Roon Ready.

    Bluesound don't have any issues with you by-passing their BluOS apps... as per above protocols already supported.

    I believe Andrew when he talks about the technical issues of Chromecast Built-in

    What confuses me is Bluesound competitors have worked it out already. It's a solved issue.

    I even shared the hardware module most are using, just 1 page back...

    I expected the NEW Node to finally get up to speed with 2021.

    People don't have a problem with spending money on a new model if there is a new protocol that needs new hardware - remember when Airplay 2 came out and the original Nodes could not support it... 

     

    2
  • Willem Villet

    I would very much like to add my vote to this request. I own the Nad M10, like it quite a bit and am considering other bluesound devices. But for me the lack of Chromecast is a serious deficiency. It would really be great if it could be added

    1
  • Stefan Mehre

    The thread becomes longer and longer. 

    @wesley, can you please add some info to this? Is there a chance with the present devices or can‘t it happen because of the hardware?

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