Volume control with soundbar and stereo

Answered
Edwin Binnenhei
  • Edited

My setup:

Pulse soundbar 2i ( connected with arc hdmi on a LG OLED55B6V

Pulse sub

2 Puls flex 2i ( set as stereo)

I combine all the speakers in one group soundbar + Stereo.

When i use my Android app for volume control everything works perfect but when i'm using my television remote controle only the soundbar volume works the 2 flex 2i speaker are not responding to the volume control.

How can i fix this so that i can controle the soundbar and the 2 flex speakers together.

 ( Dolby is no option for now because there is no possibility to make some different groups see  post https://support1.bluesound.com/hc/en-us/community/posts/360021800013-Create-multiple-groups-with-same-speakers )

 

 

 

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Comments

9 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Edwin

    When using the IR you can only control the volume of the Primary player if you are not in a fixed group situation. 

    If you wish to control the volume of the FLEXes you will have to make a Home Theatre Group. You do realise when you group the Stereo Paired FLEXes with the SOUNDBAR, you are simply rebroadcasting the L and R front channels to the FLEXes and not creating a true surround experience as intended by the film.

    Consider selecting WIDER MODE in the Audio Settings of the SOUNDBAR for a better experience... 

  • Edwin Binnenhei
    • Edited

    Hi  Tony,

    Yes I realize that we have no surround sound, but I'm not the only one in the house I can't expect that everyone group and ungroup the whole day the speakers if they want to watch a movie in surround or listening  to music with all speakers in stereo.

    So we decide to make 1 group with 2 speakers in stereo and combined is to 1 set with the soundbar.

    What about the volume I have a workaround, ungrouped the 2 FLEXes and learn my IR volume code on each FLEX, grouped again as stereo combined with the soundbar. This temporary solution works for me as expected!

    I hope we can expect soon an option to create multiple groups with the same speakers that makes the use a lot easier.

     

     

     

    1
  • Tony W.
    Product Support Manager

    What about the volume I have a workaround, ungrouped the 2 FLEXes and learn my IR volume code on each FLEX, grouped again as stereo combined with the soundbar. This temporary solution works for me as expected!

    WOW! Great Tip... I will pass that idea along to our Support Crew Bullpen as a workaround.

    Thanks for #LivingHiFi

     

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  • Edwin Binnenhei
    • Edited

    Hi Tony,

    I believe this is fixed in firmware 3.6.3 is that correct?

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  • Tony W.
    Product Support Manager

    Yes, the initial volume control issue has been resolved. Thanks Edwin

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  • Allaert Hartjes

    I still have this issue.. when i set volume higher or lower... only the soundbar changes volumes.. not the both flexes.... software is up to date...

    thnx for your help

    1
  • Wesley P.

    Hello Allaert,

    If you are still experiencing this issue, please contact our support team directly so we may investigate this further for you. You can send a support request through the BluOS app by going to Help > Send Support Request and a member of our support crew will look into this for you as soon as possible.

    Regards,
    Wesley P.

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  • Edwin Binnenhei

    I thought it was fixed but I have still the same issue like before. Please make a fix for this annoying volume issue.

    0
  • Edwin Binnenhei

    Allaert Hartjes did you still get this problem?

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