Albums missing from artists

Answered

Nuno Cruz

• September 11, 2019 07:39

Hi
There are cases in which in Tidal app I find the albums for a given artist but in BluOS app, the songs are listed but not the albums. Example: if you look for the band: "Cigarettes after sex" you will see the songs listed but no albums listed, but in Tidal all is fine. Another example: if you look for the band "Tool" all songs are listed, from around 5 different albums, but in the albums section, only 1 is listed, in Tidal app this is not the case... and I could give many other examples.
This is very frustrating because I can't listen to a given album or I have to make playlists myself with the songs of each album!
Can someone help? Is if only me facing these issues?
I'm honestly considering abandoning Tidal as I can't use it with my stereo / bluOS...

Thanks
Nuno

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 11, 2019 13:07

  Hi Nuno

  This is a TIDAL issue. You can try logging out of TIDAL, restarting the player and logging back in. If problems persists, I would contact TIDAL Support.

  I wish I could be of more help...
• 

  Nuno Cruz

  • September 11, 2019 14:38

  Hi Tony

  for my surprise, this worked! Thank you.

  I was getting more and more frustrated as the albums where there one day, not the next day. In case it repeats I know what to do. As mentioned this was only an issue in the BLUOS app, not on TIDAL app, so I thought BluOS app was the source of the issue.

  Thanks

  Nuno

  0

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