upgrade failure

Answered

Daniel calvo

• August 20, 2019 15:50
• Edited

I have two original Bluesound n100 streaming receivers. I recently was prompted to upgrade from 3.4.13 to 3.4.2. One receiver completed the upgrade. The other consistently indicates 'upgrade failure'. I have unplugged and restarted the upgrade several times with no success. I think I may have disrupted the initial upgrade and now it's 'stuck'. Any ideas? 

note- this node is and always has been connected directly by ethernet wire to a router

I have not performed any factory reset and the player continues to work in 3.4.13 and continues to prompt me to upgrade but the upgrade in process always ends up issuing an 'upgrade failure' notice.

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• Official comment

  

  Tony W.

  Product Support Manager

  • August 20, 2019 17:21

  Hi Daniel

  I see you have already opened a Support Request with us... We will be in touch.
• 

  Pim grooff

  • May 31, 2020 08:30

  I have the same issue.
  Did you solve the issue?

  -Pim

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