Powernode 2 not available after update

Answered

Jakob Bergendorff

• August 09, 2019 07:45
• Edited

After system initiated update, the Powernode 2, which is connected via LAN cable is not available as a player. And the BluOS app freezes and cannot be used to access/troubleshoot Powernode 2 connection problems. What I have seen others on the forum refer to as the dreaded blue circle just spins without end.

Have had similar problems before. Unsure why the system continues to be so unstable. Great sound - miserable software.

RSVP

Jakob

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • August 09, 2019 12:20

  HI Jakob

  This often comes down to networking best practices. I am escalating your issue and our Support Crew will be happy to give you some pointers...
• 

  Jakob Bergendorff

  • August 21, 2019 15:17

  Tony, thanks for your comments 12 days ago. As to this day, I have not heard from anyone at the Support Crew. And my other speakers have in the meantime also unlogged from the Wi-Fi network for no particular reason...

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