Can't index music files in sub directories
Answered
Hi,
It seems that my Bluesound Node 2i can't index music on a Synology drive I mount (using SMB protocol) if there's albums nested within sub directories. In my main music collection directory, I have a volume \music that contains directories named after genres, e.g. \music\Pop that then contains albums, e.g. \music\Pop\Best of Britney. When I configure a network directory as \music, it doesn't add any of the music to my library. If I map the directory as \music\Pop, then it adds all the albums contained within that Pop directory.
This seems like a weird limitation. Is this the expected behaviour?
Thanks.
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Official comment
Sounds like a permissions issue on your Synology drive. We have seen this if you moved rather than copied the music from say a Windows PC to a NAS. Check the permissions of the sub-directories and files on the NAS and make sure Everyone has 'Read and Access' permissions on all the child files. Check your Synology documentation for details.
If problems persist after resolving that and selecting Help, Diagnostics, Rebuild Index, send us the log file in Help, Send Support Request and we can look into it further for you.
Comment actions -
Hi,
The permissions look fine to me. If I mount the drive onto my Mac, with the same user the Node 2i uses:
$ mount
//bluesound@diskstation.local/music on /Volumes/music (smbfs, nodev, nosuid, mounted by tom)
Every directory / file in the file tree looks like this:
drwx------ 1 tom staff 16384 12 Jun 10:51 FLAC
-rwx------ 1 tom staff 32151715 3 Oct 2015 01 - Back In The Saddle.flac
If I navigate my music library via the Folders option, I can see the entire directory tree, but no music files.
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