Complete failure of system

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2 comments

  • Official comment
    Wesley P.

    Hello David,

    I can see that you currently have a support request open with our support crew regarding these exact issues. I would suggest to continue working with Jon to investigate this issue further and find a resolution for you as soon as possible..

    Regards,
    Wesley P.

  • David R Willis

    I have now taken all my three players back to factory settings. It was the only solution that I could see working. After many Hub reboots and attempts at connection I grasped the nettle of a factory reset. As I type the system has stopped and is searching for players. Yep. 

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