Problem with Vault 1. Generation



1 comment

  • Official comment
    Wesley P.

    Hello Til,

    I'm sorry to hear you are experiencing issues with your indexing.

    From what you have described you will not be able to recover the files which you deleted from the Vault's internal storage. Although the reason why your Vault is not showing your new music could be due to corrupt files or metadata in the current music library. I will escalate your request to a member of our support crew to investigate this further for you and see if we can find what could be causing your index process to fail on your Vault.

    Wesley P.

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