BluOS app stops working

Dennis

• July 03, 2019 19:32
• Edited

When I use the BluOS app after a few minutes it stops working and doesn't function at all. Spotify doesn't work either via BluOS. I use a NAD C368 with MDC BluOS 2i.

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• Official comment

  

  Tony W.

  Product Support Manager

  • July 03, 2019 19:49

  Hi Dennis

  Delete and reinstall the App on your Phone or Tablet. If the problem persists, please let us know the make and model of your phone or tablet and the version of iOS or Android running on it at support@bluesound.com
• 

  Roy Harvey

  • July 06, 2019 01:55

  I always suggest a full power-down of the device (phone, tablet) and restart any time things start acting mysterious.  Of course following the official directions Tony gave should go without saying.

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• 

  Dennis

  • July 07, 2019 11:30

  Dear Roy, thank you for your advise, but it should not be that I regularly have to shut off the device. Also the automatic shut down of the C368 is strange. It worked for 2 days, but now it works very dissapointing again.

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