Bluesound music system not working properly

Answered

Artman

• July 10, 2019 11:52

Hi,

One of our costumer is having problem with the system and we think that this is related to the ports that need to be open! Just to let you know I have never seen this system before and I dont know how does this system work, I have only worked with firewalls and network related issues. Is there any documentation regarding the ports that should be opened outside toward the internet? 

Thanks in advace
Artman

0

• Official comment

  

  Wesley P.

  • July 10, 2019 19:17

  Hello Artman,
  
  I have escalated your request to the BluOS Support Crew to have them look into this further for you.

  They will be in touch with you very shortly and will gladly assist you with getting your customer's players up and running in their home.

  Regards,
  Wesley P.
• 

  Artman

  • July 12, 2019 09:48

  Hi again,

  Is there anyone on the support to help me get the sufficient information regarding this?

  BR Artman

  0

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