Bluos App (with C386) does not show BLUOS or any other input

Answered

Mark0712

• July 01, 2019 16:48

Lately I face issue that the bluos input is not shown in app for the c368. Input selection are not shown at all.

Instead it indicates mdc. The tunein radio works normal and app does have connection to network/c368. 

But for instance the function of volume setting does not work via the app.

When total power off including switch off power socket and restart system, it comes back normally and shows bluos input. Also volume etc works. 

But 1 day later same situation. 

Any suggestion ?

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• Official comment

  

  Tony W.

  Product Support Manager

  • July 02, 2019 20:09

  Hi Mark

  This is more of an NAD Electronics Question. I am escalating it to them so they may assist.
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  Mark0712

  • July 04, 2019 16:37

  Issue does not repeat itself and I cant get it wrong anymore. 

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  Tony W.

  Product Support Manager

  • July 04, 2019 17:46

  This is great news...? Thanks Mark - look for Wes P. to close this up for you offline...

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  Brett Richardson

  • July 11, 2019 07:18

  Mark, what was the fix? Im having the same issue on my C388 and iPhone app.

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  Mark0712

  • July 11, 2019 07:31

  Only complete power down NAD C368 and shut down app. Startup C368 and wait untill done. Startup App.

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