BlueSound app & NAD M32

Answered

Koen Vingerhoets

• June 15, 2019 13:20

Dear,

Latest version of app, NAD M32 flashed to latest version, Bluesound 2 MDC card up to date.

The M32 identifies as M12 in the Bluesound app. Just a cosmetic something :)

Koen

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 17, 2019 13:05

  Thanks Koen

  Will send to QA to investigate...

   

   
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  Koen Vingerhoets

  • June 17, 2019 19:36

  

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  Koen Vingerhoets

  • June 17, 2019 19:39

  Just some visual evidence - it's a M32 (I wish it was an M12 :))

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  Tony W.

  Product Support Manager

  • June 18, 2019 12:34

  Hi Koen

  We have been able to duplicate your issue here. We suspect your M32 is missing a firmware update. Please update the chassis manually; https://nadelectronics.com/wp-content/uploads/2016/09/M32_v1.27.zip

  After that completes you may have to run the BluOS Upgrade again if prompted. If you need assistance, please select Help, Send Support Request or e-mail our good friends at support@nadelectronics.com

   

   

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  Koen Vingerhoets

  • June 18, 2019 22:10

  Thanks Tony. I re-applied both updates (I'm a PC enthousiast, I'm keen to apply updates asap) but nothing changed.. still an M12. I'll take it to NAD!

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