Some albums missing from Tidal when using bluesound Android app

Answered

Comments

5 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Charlie

    I am having a hard time replicating your issue on a SAMSUNG A4 running the current version of the App.

    Please try resetting your TIDAL credentials;

    • In Music Services, TIDAL please logout
    • Please select Help, Diagnostics, Reboot to restart your Player
    • Once the LED Returns to Blue (or an NAD front panel says Ready/BluOS), select Music Services and re-enter your TIDAL credentials

    If problems persist, please select Help, Send Support Request so we may review your player log file.

     

  • Charlie Rouse

    Thanks Tony.  When I went to Tidal under music services, I discovered that it was set to block explicit content.  When I changed it to allow explicit content, the albums became available.  Thanks for your help.

    1
  • Tony W.
    Product Support Manager

    all that do goody good...

    0
  • Anthony Johnson

    I'm having the same issue with qobuz..eg Muse Drones is missing in bluesound but is on qobuz. I can't see an explicit  content setting on qobuz...am I missing something (drones is tagged as explicit content)

    0
  • Tony W.
    Product Support Manager

    Hi Anthony

    Qobuz does have certain content that due to Music Licensing issues will not flow through to third party devices. Please contact Qobuz for details on this.

    0

Please sign in to leave a comment.