Some albums missing from Tidal when using bluesound Android app

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  • Official comment

    Hi Charlie

    I am having a hard time replicating your issue on a SAMSUNG A4 running the current version of the App.

    Please try resetting your TIDAL credentials;

    • In Music Services, TIDAL please logout
    • Please select Help, Diagnostics, Reboot to restart your Player
    • Once the LED Returns to Blue (or an NAD front panel says Ready/BluOS), select Music Services and re-enter your TIDAL credentials

    If problems persist, please select Help, Send Support Request so we may review your player log file.

     

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    Charlie Rouse

    Thanks Tony.  When I went to Tidal under music services, I discovered that it was set to block explicit content.  When I changed it to allow explicit content, the albums became available.  Thanks for your help.

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  • all that do goody good...

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    Anthony Johnson

    I'm having the same issue with qobuz..eg Muse Drones is missing in bluesound but is on qobuz. I can't see an explicit  content setting on qobuz...am I missing something (drones is tagged as explicit content)

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  • Hi Anthony

    Qobuz does have certain content that due to Music Licensing issues will not flow through to third party devices. Please contact Qobuz for details on this.

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