Tidal Droppingk Playback

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  • Official comment

    Someone else is using your TIDAL Account. In our App, select Music Services and logout of TIDAL. Visit TIDAL's website and change your password. Once you have done that, back in our App, select Help Diagnostics, Reboot to restart your Player. Once the Player returns to ready mode, log back in to TIDAL with your username and updated password.

    Contact TIDAL if you still have issues.

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    ML

    Hi I get the same error message very often. When the message came up last time I tried playing music directly from the Tidal application, it played with no issue. I then closed the Tidal application, went back on BluOS and it gave me the error message again. It seems to only happen when using BluOS to play music from Tidal.

    I have a node 2 and a Powernode 2i.

     

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  • Hi ML

    Try adjusting your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) on your router and as the DNS address your DHCP is handing out. Need help doing that? Help, Send Support Request and we can assist.

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    ML

    Hi Tony,

    Unfortunately, I made the changes that you are suggesting but I got the same error message last week.

     

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