Blusound Node 2 stopped working

Answered

Marek Jízdný

• May 18, 2019 11:49

Hello.
About a day ago my Blusound Node 2 disappeared from BluOs app - Android.

The LED became solid red. I try to reset it.
Disconnect the player from electrical power.
Wait 30 seconds
Reconnect the power
The LED starts solid RED.
If I hold pause button nothing is changing.

Thank you. Marek

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• Official comment

  

  Tony W.

  Product Support Manager

  • May 21, 2019 13:05

  Hi Marek

  You can try connecting it using a LAN cable directly to the router and then power it up. We will be in touch as I am escalating this...we will be in touch

   
• 

  Marek Jízdný

  • May 22, 2019 13:33

  Hi, I tried to connect directly from my router by PC app and it didn't find any player.

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• 

  Donald Schlack

  • June 28, 2019 12:02

  Same problem, was this issue resolved?

  1
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  Donald Schlack

  • June 29, 2019 13:22

  There is no "escalating"...this issue has been around far too long. Just search "solid red" and you'll see...months, possibly years!!

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  Marek Jízdný

  • June 29, 2019 20:02

  The unit is dead, repair too expensive and 1 week after waranty. So, ended in the trash. Looking for replacement, but not from Bluesound.

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