NAD CI 580 'hangs' -> last audio fragment is looped continuously

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    Tony W. - Product Support Manager

    Hi Joris

    I am escalating you right away as we may want some more details. I am also flagging you as a dealer for priority service.

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    Pieter

    Hi Tony,

    Do you have a follow up on this issue? I'm experiencing exactly the same problem, roughly once a month. The CI 580 locks up, loops the last fragment of audio, and doesn't respond to ping requests. The only way to resolve this is to reset the device. I'm on BluOS 3.10.3.

    Thank you,

    Pieter

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    Sam R.

    Hello Pieter, 

    I have escalated your case. A member of the support crew will be in touch. 

    Regards,
    Sam R.

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