We're a NAD / Bluesound reseller/integrator.
On 3 seperate sites we experience a problem every now and then. Last fragment of audio is looped continuously. Only way to resolve is to cut power tot the CI 580s en start them again.
On each of the 3 problem-sites, audio is 'instreamed' through the Line IN of the CI 580. ( The source is an online streaming service called Tunify on a seperate PC. Tunify is a specific streaming service for shops/malls/... )
Each site has multiple CI580, the site where the problem occurred most frequently is a site with 3 CI 580.
How can we proceed in order to diagnose this issue as quickly as possible ?
Please sign in to leave a comment.