Bluetooth connected but no sound

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  • Official comment
    Tony W.
    Product Support Manager

    Hi Castermane

    Please check out www.bluesound.com/bluetooth.

    Ensure you are set to Automatic in your Bluetooth Settings and your Bluetooth device is turned up volume wise. If problems persist, please select Help, Send Support Request in the BluOS App.

     

  • Castermane

    Hi,

     

    I've checked already the bluetooth settings, and the volume is ok on my device and phone.

     

    I've already sent a support request via the Help in the App, but never been answered (request #136457) !

     

    Thanks !

    0

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