Bluetooth connected but no sound

Answered

Castermane

• May 12, 2019 19:45

Hi,

I've bought the Bluesound Node 2i, and connected it my android Phone. Everything works just fine, but when I want to play music from a video or podcast on my phone (bluetooth connected, sound level to maximum), the Node 2i switches automatically to Bluetooth, but no sound (only a "play" icon in BluOs).

I send a request via the Help in BluOs App, but no answer...

Do you have any idea ??

Thanks a lot

 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 13, 2019 14:51

  Hi Castermane

  Please check out www.bluesound.com/bluetooth.

  Ensure you are set to Automatic in your Bluetooth Settings and your Bluetooth device is turned up volume wise. If problems persist, please select Help, Send Support Request in the BluOS App.

   
• 

  Castermane

  • May 13, 2019 17:42

  Hi,

   

  I've checked already the bluetooth settings, and the volume is ok on my device and phone.

   

  I've already sent a support request via the Help in the App, but never been answered (request #136457) !

   

  Thanks !

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