How to remove wireless paring between pulse soundbar and pulse sub

Answered

Ole H. Sørensen

• May 02, 2019 06:28

IF there has been made a wireless pairing between a Pulse Soundbar and a Pulse Sub, but due to connection/range issues you want to use cabled connection instead between soundbar and sub, how do you remove the pairing?  When cable is connected the sub still tries to connect via wireless, a resetting of the soundbar does not help

 

regards

Ole

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• Official comment

  

  Tony W.

  Product Support Manager

  • May 02, 2019 17:50
  • Edited

  Hi Ole

  You can only reset the KLEER connection by factory resetting your SOUNDBAR to forget the connection. Once reset, in the Audio Settings, set the sub-woofer to on. Turn up your SUB though as the wired connection is 6db quieter. 

  You cannot permanently disable KLEER as it is directly powered by the amplifier power supply.
• 

  aertsflo

  • August 21, 2020 13:25

  Factory reset does not help. In the menu I see the Pait with pulse sub : connected. And my pulse sub doesnt render any sound so it is unusable

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