BluOS delay on streaming spotify content

Answered

Sandor Suta

• May 01, 2019 10:18

Hi after the latest bluOS update I noticed that when I Power on my system or after a while start to stream music from my Iphone Spotify app, it takes a while for the music to start playing through the speakers. I usally use the Iphone Spotify app why I have not yet verified it through the BluOS-App. After I have a Connection there is no delay in playing the Music. The delay I experienced may last from about 6-10 seconds which is not long time but a bit annoying. My AVR is a T777 V3.

Regards, Sandor

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • May 01, 2019 16:16

  Hi Sandor

  Try re-associating your Spotify Connect relationship. In the BluOS App, under Music Services, Spotify, logout of Spotify in the T777. Then select Help, Diagnostics, Reboot.

  Wait 3-5 minutes. Then switch back to Spotify and listen to Spotify Connect selecting the T777 as an end-point. This first time may take a second or two but going forward all should be good. If not, please select Help Send Support Request so we may view the log file of the T777.

   

   
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  Sandor Suta

  • May 01, 2019 18:07

  Thanks for your reply Tony, all good for now. 

  We are several people in the family using spotify connect frequently and all having Iphones.

  Will give you feedback if it happens again.

  Cheers, Sandor

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