"What do you want to do?" at app startup

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2 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Kreiss

    It's always been there... you get that screen if your App is not seeing any Players. As you mentioned it is auto-correcting. Did you recently update the firmware on your router - BTW if you have a router supplied 'free' by your telecom provider, they may have updated the firmware without you knowing. 

    If the issue becomes chronic or does not auto-correct in a 'reasonable' amount of time, say >5 seconds, please select Help Send Support Request in the App once the Player does reconnect and we can help troubleshoot what may have changed...

  • Kenneth Reiss

    Thanks Tony!

    0

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