Node2 losing Wifi config after rebooting / power off then on

Answered

Cedric Mallard

• May 11, 2019 19:05

I have a Node 2 with firmware 3.4.3

The issue occured after being back from vacation: switch on the solid green ligth i.e. hotspot mode but no wifi visibility of the Node.

After a a factory reset wihtout success, I can see the wireless but the connection is refused when trying to connect (iOS, MacOS)

It works if I start the Node 2 with a network, I configure the wireless  and I unplug the network cable. Sadly, I lose the wifi config again when I reboot / do a power off then one.

I do not know, how to proceed ?

 

 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 13, 2019 13:46

  He Cedric

  Sorry this is happening. We will be in touch to help you resolve this once and for all. Look for an e-mail from our Support Crew asking for contact information as I am escalating this.
• 

  Cedric Mallard

  • May 13, 2019 19:59

  Dear All, 

  I have been able to solve my issue, doing the following:

   

  A. Factory reset (https://support1.bluesound.com/hc/en-us/articles/227470968-How-do-I-perform-a-factory-reset-on-my-Bluesound-Player-PULSE-SOUNDBAR-)

  B. Power-on with a network cable (LED is blue)

  C. Config of the Wifi via the Node 2 web pages 

  D. Unplug of the network cable (LED was Blue blink 2-3 times and then Blue i.e. Node 2 switched to Wifi properly)

  E. Listen music 10’

  D. Node 2 switch in “vacation mode” (LED switching off)

  F. Node 2 wake-up and the connecting properly to my Wifi. 

  --> Happy Node 2 owner  ;-)))

   

  My Node 2 is now working properly and I am very happy wit

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