My Node2 stuck in “Preparing” , please wait while BlueOS update your player.
Answered
I have no longer use my Node2 for a month. Today I try to play it but I notice that my Node2 has got green light which mean they went to the setup mode. So I did set all my network again. But after set it up with my WiFi , my BlueOS app stay on the “Preparing” , “please wiat while BlueOS update your player” for very long long time and never ending.
I did factory reset it but I seems doesn’t help. I cannot go and setting anything.
Don’t know how to do?
Kanogrit
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Official comment
What is the LED doing?
- Solid Green - Setup failed, kill the App and try again
- Flashing Green - trying to connect
- Alternating Green & Red - installing a firmware update
- Solid Blue - Setup completed but your App did not rejoin your main network, kill the App and check your network settings on the phone and restart the app.
LED Blink codes; https://support1.bluesound.com/hc/en-us/articles/200271976
Comment actions -
The App is not connected to your network. CHeck your network settings on your phone or tablet. If problems persists, drop us a note at support@bluesound.com
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I'm having the same problem - did an update using a USB but that still isn't resolving it. Have like Chris had Bluesound for 3 years but this is likely going to be a deal breaker if it isn't resolved - love the product but simply can't use it! Node 2 x 2, Pulse 2. Many thanks with your help with this, Jim Kimber
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