Bluos controller won"t install Mac OS X

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Russ Edwards

• April 28, 2019 03:57

I am trying to re-install Bluos Controller on my Mac desktop (OS X 10.14.3).  I am re-intalling because old version froze.  I downloaded .dmg but it only installs a link to the mounted .dmg in the Applications folder.  I cannot get it to install the app in the application folder.  When I drag the icon to the folder it only installs a link.  The app run only from the mounted .dmg file.  When I eject the .dmg file, all I have left is a shortcut in the app folder.

 

I want to install the app on the computer in the app folder.  What am I doing wrong.  I'm very experienced Mac user.

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• Official comment

  

  Tony W. - Product Support Manager

  • May 01, 2019 16:11

  Hi Russ

  In the Applications Folder, move the BluOS App to the Trash. In the downloads folder or on the desktop, move any and all BluOS Apps or DMGs to the trash. Empty the trash...

  Please download a new version to your desktop and run the install package.

  This will resolve your issue. If not, drop us a note at support@bluesound.com

   

   

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