Reindex music collection doesn't work

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  • Official comment

    Hi Arnim

    Please try a 'Rebuild Index' which will delete the existing Index and recreate it from scratch. If that does not work, please select Help, Send Support Request so we may look at your log file.

  • Arnim Seidel

    Hi Tony,

    I tried 'Rebuild Index' but it doesn't help. I think there's something wrong with the bluos controller, at least with labeling (please look at my screenshot). If I use 'Rebuild Index' I can't see any progress or end of this process. After 20 minutes theres is no result, I miss my 3 new music folders.

    Best wishes, Arnim

     

     

     

     

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  • If that does not work, please select Help, Send Support Request so we may look at your log file.

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