Controller on macOS - Library is one track behind

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10 comments

  • Official comment

    Thanks Ken

    I have sent this to QA to review and see if we have a bug going on here...

    Tony

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  • Avatar
    Ken Krutsch

    FYI ... I am also seeing similar behavior with Qobuz and TIDAL. Same behavior, exactly.

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  • Thanks Ken

    It's not the source, its how the queue is reporting so that is expected given what was initially mentioned.

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  • Avatar
    Jp-lee

    Hi,  This has been going on for at least a year - I submitted a support request months ago and the nice person said that they'd raise a defect report and get it fixed. Still waiting.

     

    JP

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    Siemak

    Hi, same problem here on Windows10. Please fix it finally.

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  • Avatar
    Siemak

    Question answered.....  and what? Still nothing.

    Do you - Bluesound team -  need years to fix the problem?  Come on guys, it's not a trip to the Moon. 

    Shame on you ignoring users for many months. 

    Regards. 

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  • Hi Siemak

    We are not ignoring the problem and continue to look for the root cause as not every trip is a walk to the corner store either... Thanks for your continued patience.

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  • Avatar
    Ken Krutsch

    Six months later... and at least two major updates... still broken.

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    Tony W. - Product Support Manager

    Thank you fro your feedback Ken - I have passed your concerns to our Quality Assurance team. That being said, sometimes, some bugs are a little more slippery and scoot under covers faster than others... doesn't mean we aren't looking for it. Thanks for your continued patience...

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  • Avatar
    Ken Krutsch

    I believe this has been fixed, with the latest release of the Bluesound Controller on macOS.

    Nice work!

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