I cannot get my new Node 2 to connect to my wireless network

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    Tony W. - Product Support Manager

    Hi John

    Assuming you are entering the correct credentials, The NODE 2 will not connect to a 5Ghz network. Also depending on your router it will not connect to a router that is using Band Spanning (The 2.4Ghz and 5Ghz networks have same SSID or network Name). Please ensure you are connecting to the 2.4 band only and if necessary disable band spanning. 

    Short of that... 1-855-531-4666

     

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    John Fysh

    I did as was suggested.  I have renamed the 5Ghz network.  Still not getting a connection made with my Node 2.

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