Bluesound support



1 comment

  • Official comment
    Tony W.
    Product Support Manager

    Hi Mike

    I do apologise for the miscommunication here. Looks like we had two issues here. We did get back to you on February 27th but did not here form you in 8 days so that ticket went to CLOSED status automatically. The follow up you requested opened fine but seemed to keep going back to the bottom of the list as you were responding to it before we got to it so it kept going to the back of the line as it was sorting by 'Last Requester' response. 

    All that being said, we'll be in touch today. Don't worry about the time difference. Since we here are in the office in Canada while the UK is home in the evening actually makes timing quite easy for us. If afternoon works better, we are in the office by 13:00 GMT but can make arrangements if you need even earlier.

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