Vault 2 won’t update over wifi

Answered

Christopher Kociban

• March 08, 2019 13:00

My Vaule 2 will go through the update process and will say update complete but it won’t actually install the update. If requested the update file, but have yet to receive a response. Any help?

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• Official comment

  

  Tony W.

  Product Support Manager

  • March 08, 2019 13:27

  Please select Help, Send Support request so we may view the log file and help troubleshoot. Thanks.
• 

  Christopher Kociban

  • March 08, 2019 13:57

  I’ve already done that...but I’ll try again. I’ve also selected download from the update page. I get a message that says I’ll get an email in a few minutes...but have t received an email with the update

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