Andriod phone app not indexing local files

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10 comments

  • Official comment

    Hi Maheen

    BluOS cannot access local files from your Android phone. To play those you will have to use Bluetooth. The local library you reindex is to a local  PC. If your files are backed up on a PC, this is how you access them; https://support1.bluesound.com/hc/en-us/articles/200271766

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    Maheen Damitha

    Hi Tony,

    thanks for the reply.  Are you able to index files on a mac? 

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    Jens Månevall

    Why have you removed the option to access local files on android phone? I had an option called "my phone" in the app before and it worked great!

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  • Hi Jens

    This option was removed mid last year due to security concerns by both Android and Apple. This option circumnavigates the ability to secure data on your phone or tablet and was viewed as a breach of security. Once realised, we of course agreed and removed the functionality to secure our consumers.

    You can use Bluetooth AptX for great sound quality as a workaround. Checkout www.bluesound.com/bluetooth to see how...

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    Maheen Damitha

    Hi Tony,

    You should take a look at cloudplayer by doubletwist.

    https://www.doubletwist.com/cloudplayer

    This app allows you to index your songs on your phone/device and then you can stream them.  It seems strange cloudplayer allows this.  How are they getting around the security concerns?  May be you need to allow for the ability to import songs from your phone/device to the app itself to work around this security concern.  I believe this is how cloudplayer gets around the security issues.  

    Maheen. 

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    Sean Coggins

    This is absolutely bonkers! The whole reason I bought this player was to access library on my phone. If I wanted to murder my battery I'd just continue using Chromecast. Plus why do I even need the wifi if I'm just going to be using bluetooth?

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    Sean Coggins

    Actually I can't access anything on the app...not my settings, playlists, streaming services. Only Bluetooth? I'm on a Google phone, please don't tell me it's the only phone this app doesn't work on.

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  • Avatar
    Sam R.

    Hello Sean,

    The app does work with a Google phone, I use a Google Pixel myself so I can confirm. 

    Please reboot your player and ensure your phone is on the same network as your player (you might need to turn off your data for a minute to make sure).

    Regards,
    Sam R.

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    Sean Coggins

    Thanks Sam...that solves the app issue. Now I've got to solve the phone library issue.

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