Bluetooth Headphones 2-3 Meter signal reist ab

Answered

Hifi-Dillity

March 12, 2019 10:46

Hallo,

Einer unserer Kunden hat einen Vault 2i den er mit einem dem Kopfhörer B&W PX mit Bluetooth gekoppelt hat.

Kopplung funktioniert, allerdings ist die Reichweite von ca. 2-3 Meter zu kurz um auf dem Sitzplatz Musik zu hören.

Welche Möglichkeiten habe ich ?

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Comments

6 comments

Official comment
Tony W.
Product Support Manager

March 12, 2019 12:59
We have heard a number of reports about B&W Headphones. In our own research, we have noticed a number of firmware updates to the B&W Lineup - please ensure the headphones are on the latest firmware.
Hifi-Dillity

March 15, 2019 14:08
Update from B&W Headphone did not help.

Still after 3 Meters it cut´s the signal.

If you listen on an ipad or iphone on the same spot you can go to the next floor without problems.
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Tony W.
Product Support Manager

March 15, 2019 15:10
I have escalated your issue. We will be in touch...
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Hifi-Dillity

May 11, 2019 10:08
We still need a support for this Issue.

Are there any solutions ?
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Tony W.
Product Support Manager

May 13, 2019 13:42
Hi Hifi-Dillity

Jon P. reached out to you to ask for more details via our e-mail support - you never wrote back so the ticket auto closed after being idle for 8 days. I will open a follow up - please keep an eye on your e-mail box as we ask for more details...
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Hifi-Dillity

May 29, 2019 08:23
Thx,

We are trying to contact our Costumer....
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