Problem pairing Vault2 and Flex2i




  • Official comment
    Tony W. - Product Support Manager

    Hi Alastair

    I apologise for the delay in getting back to you. I have located your request and have immediately escalated it to our Level 2 Support Crew.

    Thanks for your patience.

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  • Avatar
    nina cooper

    We're having the same issue with a vault and a flex here in the US...

    They seem to randomly go on and off - not sure if there is a lengthy delay between trying to get things to play after one puts commands in via iPhone or if it is becoming sentient and turning on when it thinks it should

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  • HI Nina

    Please select Help, Send Support Request or drop us a note at so we may take a closer look.

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