Copy/pasting an email sent to the Support email address last weekend. No answer yet received so hoping this will trigger a response:
"I have seven units in my house and until recently did not have more than the very occasional connectivity problem – and that is somehow to be expected because I live in a stone-built property (very thick walls in some parts of the house) on three levels. So the occasional problem could almost be expected.
We recently suffered a power outage. Not just my property but the local area. Ever since, I have not been able to connect three of the seven units. One of them will at times show the blue light then flip to red and back and forth. The others show blue. None of the units appear in the control app (GUI) on my laptop, and neither do they appear on my Android device when I try to reconnect them (Add Player shows “No Players detected”).
Is it possible that the power outage somehow affected the wi-fi connectivity? I’ve powered down, powered back up, reset the wi-fi router etc. and all without success. So starting to get desperate!"
In passing, the link provided in the auto-response I received doesn't work - https://support1.bluesound.com/hc/requests/127549
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