Trying to Use Reload Art Work Command To Fix Cover Art Not Diownloading Sometimes

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    Tony W. - Product Support Manager

    Hi Greg

    When you select Reload Album Artwork, you are deleting the stored cache on the tablet or smartphone. The very next time you open the Music Library using that device, you will notice at first album artwork is blank and will start popping into place as the app polls the Player for updated artwork.

    So 1) you know because it's blank at first and 2) it appears so is complete. 

    It's very quick...

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