Hello, we set up our Vault 2i last weekend and I burned about 80 CDs over 2 days and on Monday the unit was only burning 1-2 tracks and then timing out and ejected discs (tried several) and then began to just eject discs after several seconds automatically. I submitted a ticket on Monday and have yet to receive a reply beyond the autoresponder. Is this normal? When might I expect to receive help?
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