Node 2i: An Unexpected Error Occurred
Answered
I just purchased the node 2i and cannot connect to my wifi. I am able to detect the node 2i, join my wifi and then it stays on "waiting for Node 2i" until it finally says "an unexpected error occurred." I'm not sure what else to do. Is anyone else having this issue?
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Official comment
Hi Willie
We have seen this. The good news is your Player should be setup and did complete the process.
The App however lost connection to it during setup. Kill the App, check your phone or tablet settings and ensure it is on the proper home network you are normally on and relaunch the App. When you open the Player Selection Drawer the Player should be there. You may have some house cleaning to do such as naming the Player in which case it will say 'Needs Setup' but the hard work is done. Just tap on it to finish off.
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Found that you must assign it a personal name for it to work--not optional. This is not clear in the instructions.
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Hi John
You shouldn't have to but glad to see you resolved it. I have forwarded this to QA for review to see if they can replicate what went wrong in your case and prevent it from happening again in a near future release.
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I just had this same problem and wanted to post my solution. I had to add my Node 2i MAC address to my router's list of accepted devices. Note that the MAC address on the bottom of the Node 2i is for Ethernet Access and not Wifi Access. To get the Wifi Specific MAC Address I had to Factory Reset to get the Device into Hotspot Mode. I then connected to the Node 2i Hotspot on my Windows PC and entered http:/10.1.2.3 in the URL. You can find the Wifi MAC address under the Wifi Tab. Once I added this MAC address to my router, I was able to connect my Node 2i no problem.
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