Can't access Vault from Wired Connection

Answered

Comments

4 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Tom

    It would be something in your laptop and network settings... Was that wired connection going back to the same network?

  • Tom Breakfield

    I would have thought so - but I will see. I guess the simple fix is to unplug the network cable when I need to access the Vault 2i - obviously though, it is on my end and not your fault. Strange. Thanks!

    1
  • Gary B. Freidman

    A typical example of the mediocre support from a company with such great products.

    -1
  • Tony W.
    Product Support Manager

    Hi Gary

    I'm sorry you came to that conclusion. Is there something I can help you with? Feel free to post here or e-mail us at support@bluesound.com or select Help, Send Support Request in the App so we can also receive the log file form your VAULT.

    0

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