Please add support for Tidal My Mixes
Answered
Please allow access to the new Tidal 'My Mixes' via BluOS.
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I contacted Tidal, and below you can read what happened. So please all ask Tidal also to make an effort to solve this quickly.
Mario (TIDAL)
Apr 18, 6:19 PM EDTHello,
Thank you for reaching out to TIDAL Support!
I have forwarded your feedback to our Product department, which we meet up with once a week to discuss our customer feedback in detail.
I can't provide you with an immediate response to confirm the status of your request. But, as said, do know that we truly appreciated your feedback and use it to help shape TIDAL to fit the wants and needs of our TIDAL members.
In the meantime, feel free to send an email to feedback@tidalsupport.zendesk.com if you have any additional feedback.
Thank you for being a TIDAL Member!
Best Regards,
Mario
TIDAL Member Support
ME
Apr 18, 6:18 PM EDT
Seriously? Is this your answer? I think this is really unbelieveable. No explenation or what so ever.
First I thought Bluesound was the problem and doesn’t take their customers seriously, but now I see that Tidal doesn’t seem to care about their customers. Of course a lot of us use bluesound, so come on, work on it! And otherwise, let us know why you don’t work on it.
I’m really stunned.
Regards,
Pieter
Mario (TIDAL)
Apr 18, 9:49 AM EDTHello,
Thank you for reaching out.
TIDAL does not currently share access to our API. I'm sorry for any inconvenience.
If you have any other questions please let me know. Have a great day.
Best Regards,
Mario
TIDAL Member Support
ME
Apr 17, 4:30 PM EDTSee my conversation below with Bluesound. They refer to you to provide an updated API. You must understand that Tidal users often use Bluesound, so come on: make it happen!
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Pibipi
22 minutes ago
Hi Tony W.,
I Really think this is taking way too long. Today I got an update for my bluesound module, so I thought: YES, today it will be solved.............................not :-((
I'm starting to lose my confidence in Bluesound as platform for for audiophiles. Because the time you take to integrate My Mix doesn't give me the feeling that Tidal users matter.
Sorry for my harsh words, but this is really frustrating to me
Tony W. - Product Support Manager
9 minutes ago
Hi Pieter
Please let TIDAL know as we look forward to an updated API from them...
Pibipi
Okay, good to know that the bottleneck is with Tidal. I definitely will let them know.
Next time please keep us informed so we can help pulling the right strings.
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Thank you for checking Pieter
We also continue to ask at our end too0 -
Hi Tony,
You said you were waiting for an API update from Tidal. I don't have any written confirmation from Tidal itself yet, but it seems to have been available for Android for quite some time. For example, the USB Audio Player Pro app supports the My Mix Playlists.
Could you please give us an update on the status?Best Regards,
Ralph0 -
Any updates on this subject? It's been 8 months since the creation of the thread and still no mixes in Bluos.
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Yes, very dissapointing that this is still an issue.
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HI Ralph - et al
We continue to speak with TIDAL about this...
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Hi Tony,
thanks for the update. I really appreciate the Bluesound app and especially the fact that it is always updated for free. I really think that Tidal is very reluctant to do that. This is a unique selling point for their app and other apps (Roon, Aurdirvana) also don't have access under Windows. I would be very pleased to get the feature in the Bluesound app. Pease keep us informed on the progress.0 -
Hi,
I am also very interested in having this feature in the Tidal player of my Vault 2.
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really missing this option. Any news about the integration?
Too bad btw I cant use the native Tidal app in stead of the Bluesound app.
Would playing via airplay lower the sound quality, I was wondering. Else that would be a possibility and being able to use the Tidal app.
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You will not receive MQA or lossless playback unless you use the BluOS App. Remember to also mention to TIDAL that we eagerly await their updated API
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This is unfortunate - not being able to use an updated Tidal interface with Blusound. One would think investing in the hifi subscription and using high-value hardware would work seamlessly. No wonder why so many people just get / expect things for free.
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In dutch we have a saying "from the cupboard to the wall" . it means that people/businesses are referring to eachother for a solution. This feels like that. Tidal support "
Hi Robert
We apologize , unfortunately we do not have the answer here at TIDAL support and any feedback we receive we immediately forward to the product team so they are aware of what are amazing clients want and need in this app.""
So, who can make this happen and who is responsible for not doing anything, Tidal or Bluesound?
I am still very eager awaiting having my mixes in Blueos.
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Thanks Robert and others for keeping this subject alive.:-)
I already gave up on this issue. Unfortenately I lost my faith in a good coorporation between Tidal and Bluesound.
(What would it be nice If Spotify offers lossless playback, I'd skip Tidal immediately).0 -
'cupboard to the wall' indeed or 'paarse krokodil' :-)
It's sad that I regularly have to revert back to Spotify. From a usage perspective, their functionality is much better. You can use their app with all functions etc. Sad that Tidal does n't offer that option and even more sad that they do n't open new features to hardware manufacturers immediately.
If Spotify ever goes lossless, I would also ditch Tidal immediately.
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Total agree.Such a pity that Spotify doesnt offer lossless/cd quality music. The only reason I have Tidal is because of the hi res audio. I am not so impressed with there interface, with music they recommend and their support.
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Trying to keep this link alive. Total shame. Same issue with Amazon Music HD - it’s Bluesound folks blaming Amazon for not sharing API and Amazon blaming Bluesound. The streaming software technology/OS is still not mature and calls for a lot of development work. I can only imagine Apple or Amazon coming with its own hi-res software and hardware someday. Almost all streamers in the market are having issues with compatibility. Please share one which is not and I’ll jump on purchasing it. PS Audio maybe?
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Thanks for your patience G-Star
We have passed your feedback and concerns to our partners at TIDAL and Amazon to in fact make a better experience with our mutual consumers.
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1 year ago since this issue was added, still waiting for it............. I'd like to add it's up to Bluesound to maintain their relationship with Tidal and ask for this feature integration, not to the users. That's why we pay for stuff!
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It is really sad that this is not solved. Using Spotify Connect is so much better, from a user experience perspective.
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Also Amazon is still not fully integrated. Cannot add songs to playlists etc. Bluesound has not sent any updates for months and I think it’s a dying solution amidst larger competition now.
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Dear developers/managers,
I actively support Jan's request. I am still hoping on using BluOS from the tidal app. The great advantage of this is that you can continue listining to an album which you were already listening to elsewhere (e.g. the car, the bike, walking). The gap between Tidal & Bluesound is indeed bigger than it should be.
Best regards,
Geert0 -
While I appreciate that Tidal is the problem, surely Bluesound has enough clout to push Tidal for this. The BlueOS app is good, but discovering new music via Tidal is non existent. Would really love more feedback than just the usual (we are chatting to Tidal about it) I work in a software company, so understand how these things work between vendors.
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Tony w.: you talk a lot, but don’t say much. Your response is so vague, that it feels you aren’t really interested in your customer.
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That's an option, but I spent € 500 for a bluesound module with my NAD equipment. At such a price, good service should go without saying!!
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I just bought a BlueSound Node 2i in the hopes that spending 2x SONOS Connect would buy me something. Yes, some hi-resolution, but ONE REALLY SHITTY APPLICATION. TIDAL integration is INTEGRAL to the marketing of Bluesound devices, if you want to multiply your sales. So, why is it that the stand alone Tidal application is SO much better than Tidal piped through the BluOS application. It seems to me that the two companies need to get together and figure this out. Bluesound, please let us either get full high resolution from the Tidal app to the Bluesound devices, or get us the functionality we need. Tidal through BluOS is stripped to the naked bone and that's just not good enough.
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In my opinion the integation of Tidal within the BluOS isn't that bad. I have many of my discs ripped to a
harddrive, which is connected to my Powernode. When i now play one of these songs, i can do a search
to TIDAL to find other songs or albums of the artist. I cannot do this with Spotify.
I can store My Mixes if i create in the TIDAL app a new playlist, click on the first song in the mix, go to the
last song, press and hold shift on the keyboard and click on the last song, so every song in the list is highlighted. Now i click with the left mouse button and hold it on the highlighted songs while i pull them
on the new created playlist on the left side.
This new created playlist can now be found by the BluOS app under
TIDAL->My Music->My Playlists.
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Pleeeaaaaaaseeeeeee just do something about it already!!!!!!!!!!!!!!!!!!!!!!
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Will buy another streamer that fully supports the Tidal app the very second it gets released
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Hi Alexander
My Mixes has been supported in the BluOS since early 2019.
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What I did as a workaround : buy a chromecast audio (set up with high dynamics) and an audioquest forest ... Since I use a high end dac the sound quality is equivalent ...
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