Comments

87 comments

Date Votes
  • Cyril Bonnet

    @Tony, I didn't see it in my node 2. Any special trick ?

    0
  • Alexander Laufer

    Hi Tony, 

    In that case I have failed to see the new feature for a year and a half (all the other users here with me). Would you be so kind to point out where I can find it? 

    0
  • Ryan Sudding

    Hi Tony, 

    The suggested fix doesn't work. There is nothing wrong with my Tidal Subscription as I can play full HIFI and Masters from the Native Tidal and BluOS app. 

    But My Mixes does not exist. 

    0
  • Michał Suski

    No Tidal Mixes on W10 desktop app, Android App nor on iPad. Latest versions everywhere. Mixes work perfectly on native apps on all devices.

    0
  • Michał Suski

    Maybe it works only for Product Support Managers?

    0
  • Ralph Hensel

    Hi Tony,

    is it possible that the feature is only available in the USA? I am in Germany and here it does not work, neither with my Node2 nor my Powernode 2i. Both with Windows 8.3 und Player 8.3.13.

     

     

    0
  • Jan Sijm
    • Edited

    OK, now I am totally lost. We have been asking for this for a long time and now suddenly a message that says it is already supported for a long time.

    I used the exact procedure described on my Mac and my Android tablet and both do not show any 'My Mixes'. So, it does n't work.

    The same product manager (Tony W.) said a month ago that we had to contact Tidal to lobby for My Mixes support in their API. And now that same guy says that it is supported since the beginning of 2019. Come on...

     

    0
  • G-Star Rocks

    I have a feeling Tony has a beta product that he is using - only available to product managers. Bluesound support is like a cartel owned by only one guy Tony which is scary. There are other products in the market with better apps and sound - start shopping for those and start dumping your subpar BS unit. Tony thinks we are all dump when he walks us through the update and how that will fix the issue - we all know how to do that and it doesn't work. WAKE UP Tony - not all of us have issues with our TIDA subscription. Be HONEST at least. Thanks, 

    0
  • Jan Sijm

    I have sent an email to BlueSound support with a reference to this thread and the message posted by Tony W.

    I wonder that their reaction will be, because this does n't make any sense to me.

     

    0
  • Alexander Laufer
    • Edited

    Hi Tony, 

    I have to agree with user Pibipi. Tidal develops way faster than bluesound, and it would make much more sense to make use of their direct connection feature, as is the case with Spotify. I don't see the point of using an app that's less functional and runs 2 years behind schedule. Especially since streaming Tidal is arguably one of the main reasons people buy Bluesound products. 

    I'm sure Bluesound could figure out a way to unfold MQA within Tidal. Could you please give us an update on the Tidal direct ticket ? 

    Thanks and looking forward to the next release. 

    Alexander

    0
  • Robert Brugman

    Hi tony,

     

    you didn’t reply on the suggestion to have a similar to Spotify integration for tidal. It’s not only the mixes I miss, but I miss all the other cleverness that is in the tidal app and not in the bluesound app. This is very annoying, as I pay double the amount to tidal than I would have paid Spotify or Apple, just for better sound quality AND a good app. Your integration is lacking so many things, like good suggestions for music etc.  I sometimes think I can better use the tidal app and send the music over airplay, but then I am missing the better sound. 

    what is the reason for not letting bluesound owners enjoy the native tidal app experience?

    0
  • Robert Brugman

    Tony? See my question above. 

    0
  • Pibipi

    Today I installed the latest update.............still no My Mix............................Sad  :-(

    0
  • Stephan Müller

    Guess they don't want or are not allowed to use My Mix feature, like Roon. They don't have it, too. So i bought a Chromecast Audio and stream to it with the Tidal app. But then you loose MQA feature. Only Hifi Quality.

    0
  • Robert Brugman

    I was thrilled to see that there was a Bluesound app update. Supporting Tidal mymixes.

    Unfortunately I still cant find them.

    I logged out, reboot the Bluesound Node and logged into Tidal again.

    But nothing?

    Please Tom, tell us what to do.

    I looked everywhere, also in My Music with al my playlists etc, but nothing.

    0
  • Sam R.

    Hello Robert, 

    With both your Bluesound players and app updated to 3.10, you should be able to find Tidal's My Mix under the My Music section of Tidal:

    0
  • Robert Brugman

    Yes. Is see them now. Great.

    Did an update last week already and didnt expect the Pulse Flex to be updated too.

     

    0
  • Pibipi

    Yes, al last. It took us a while, but I'm glad it's finally there :-)

    0
  • Ralph Hensel

    What a nice surprise so soon after the MQA session update. In Germany they say: What takes long will finally be good.

    0
  • Jan Sijm

    Oh yes! Now I am happy. Upgraded player and controller to 3.10 and now I see My Mixes. That is great! Thank you very much for finally supporting this much wanted feature.

     

    0
  • Stephan Müller

    Updated the desktop app , My Mixes there still not available. Update for Android not available in german Playstore.

    0
  • Stephan Müller

    Oops, forgot to update firmware of the player. Now i can see My Mix in Desktop and Android app. Sorry.

    0
  • Pibipi
    • Edited

    After all the complaining I did it's fair to say that I'm really happy with the Tidal Connect option.

    THANK YOU!!!

    0
  • Tony W.
    Product Support Manager

    Please select Help, About in the App and ensure you are on the latest versions. BluOS 3.8.13 and Apss are 3.8.x or higher. To upgrade your Player if you have not been prompted, please select Help, Check for Update. Apps can be updated from www.bluesound.com/downloads. 

    If you are on the latest, please ensure your TIDAL subscription is up to date by selecting Music Services and logging out of TIDAL. Select Help, Diagnostics, Reboot to restart your Player. Once your Player returns to blue then log back into TIDAL.

    If you STILL cannot see My Mixes, contact TIDAL to see your account is in good standing.

    -1
  • Tony W.
    Product Support Manager

    TIDAL, My Music, My Mixes

    -1
  • Tony W.
    Product Support Manager

    HI Pibipi

    The question is not whether or not BluOS will be willing to keep up, the question is whether or not TIDAL will put these features in their API. TIDAL in fact does have one of the better APIs available to us, but it does take them some time to update documentation.

    We will be happy to implement, once they publish.

    -1
  • Tony W.
    Product Support Manager

    Hi Ryan

    We do lobby on your behalf of all our mutual consumers to make a better experience for all but at the end of the day, you, the paying customer has more clout than we do at times. Thanks for understanding.

    -4

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