Order of Music on an Album

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6 comments

  • Official comment
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    Tony W. - Product Support Manager

    Hi Don

    It sounds like you are missing the track number field in your Music's metadata; https://support1.bluesound.com/hc/en-us/articles/200271906

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    DON BARAR

    Hi Tony,

    I wonder when this occurred 2018. The FLAC files have been ripped with dbPowerAmp to my WHS home server beginning about 2008.  These files were always in order with a Logitech Duet.

    In early 2017 I brought on-line a Node 2.  Still the files were in recorded order.

    This week I am in the process of copying files from WHS to a MacMini so 2018/DAS system.  At this time the issue with alphabetization has occurred.

    So I am really puzzled as to why now.

    Don Barar

     

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    Tony W. - Product Support Manager

    Hi Don

    In that case, let's err on the side of caution first. Let's try a Rebuild Index from the Settings, Music Library menu in the App to reset the Local Library and hope it was something else before we start looking at metadata and cross our fingers.

     

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    DON BARAR

    HI Tony,

    I attempted to re-build the index as you have directed.  What happens at the top middle page it indicates that 1 song indexed.  This is rapidly replaced by no status of number of songs indexed.  Also, re-index music collection re-build index collection it states "Re-index in progress".  It has been like this for 1 hour.  Music is still not in recorded order.

    Thoughts?

    Don

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    Tony W. - Product Support Manager

    Please select Help, Send Support Request so we may see the log file...

    ...our Support Crew will be in touch

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    DON BARAR

    Thank you.  I would like to get this resolved.

    Don

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