How do I unlock the volume slider in BlueOs

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  • Official comment
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    Adiel R. - Support Crew Member

    Hello Greg,

    If you go into the Audio settings of your Player you will be able to turn the Tone controls back on the BluOS player. This will allow you to disabled the Fixed Volume setting.

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    Greg

    Thank You Adiel! Actually I have 2 players and I think I  needed to switch back from controlling the NAD M50, because I was ripping cds, to the Bluesound Pulse Mini in order to get the lock to go away because the NAD M50 is considered a "fixed volume" player.

     

    Thanks again!

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  • Avatar
    Charles Landers

    I just installed the software update to the NAD 50.2. 4/18/2019.

    These instructions don't solve the fixed volume problem I began experiencing today after the installation:  no Tone controls listed under Audio; therefore, no Fixed Volume setting I can find anywhere under Audio (I'm reading the solution to disable the Fixed Volume setting by Adiel R., which is an Official Comment from 6 months ago. 

    Correlation between the update and the volume slider not working as it has ever since I've owned the NAD equipment?

    Thanks for your support.

    Charlie Landers

     

     

     

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    Greg

    I may be mistaken but unless you have added to your network a NAD or BlueSound device capable of volume output, i.e. one that contains an amplifier or pre-amplifier, there is no volume control slider. It is by its nature a fixed output device. That is the case with my NAD M50, where in order to control volume I must make sure that I have selected the Bluesound Pulse 2i in order to control volume.

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  • Hi Charlie

    Your issue is unique to the NAD M50 or NAD M50.2 connected to an M51 or C510 via an RS-232 cable. We are looking into it but please shut down (using the back panel power button, not just stand by) both the Streamer (M50 or M50.2) and DAC (M51 or C510).

    Fire up the DAC. Wait 30 seconds then fire up the M50/50.2.

    Let us know if that resolves the issue...

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  • Avatar
    Michael Lindauer

    I have the same problem.  I just uploaded an update and it's at 3.6.6.

    I have no bluetooth antenna, but I have it wired to my LAN, and I have the RS232 connected to my M51.  My BluOS app finds the player, but doesn't offer the functionality it should.  No volume control, and no settings control.  The NAD Music remote control app (the one with the lifesaver symbol) won't even find the device--is this still current, or was it taken over by the BluOS app?

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    Tony W. - Product Support Manager

    Hi Michael

    Please contact our good friends at support@nadelectronics.com 

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  • Avatar
    Michael Lindauer

    I contacted NAD. They said I needed a “null modem” RS232 cable. I didn’t know there were different types. Google said it’s also called a “Printer cable.” I got one and it works like a champ. The regular RS232 didn’t work.

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    Greg

    Awesome Michael! Glad you are up and running!

    Greg

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