WARNING - no longer able to directly play from iTunes library

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10 comments

  • Official comment

    Hi Rberuta

    Thanks your patience and understanding. Regrettably, the decision to downgrade this feature was not entirely our decision as it does violate a number of security concerns to your hand held device. 

    If you are having issues with using Bluetooth (or a preference not to), please feel free to contact us at support@bluesound.com we will be happy to walk you through alternatives that will work for you.

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  • Hi Ron

    Glad we were able to chat - our Support Team is reaching out to you and will give you a hand in Network File Sharing from your MacBook.

    Thanks for #LivingHiFi

     

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    Lisa Rumberger

    When I auditioned Bluesound, this option was available. I spent $1200 on a Vault2i only to find the option has been removed. I am seriously considering returning this thing! Playing directly from my iOS device is what I use 90% of the time! Every other music ecosystem can do it, why can't Bluesound?? Sonos, Yamaha MusicCast, HEOS...all of them. But not you. Unacceptable.

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  • Hi Lisa

    We will be releasing an update the the BluOS Firmware in the coming weeks that will enable AirPlay 2 with you iOS device and your new Vault 2i. We are just working with Apple to ensure it meets everyone's quality assurance standards.

    This should alleviate those concerns.

     

    Thanks for your patience and understanding.

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  • Avatar
    David Holme

    I have spent most of today trying everything to get my brand new Bluesound Node2i to share my iTunes library on my MacBook Pro on my home network. I've just read this post which says that the feature was downgraded and is no longer possible. This is one of the main reasons I bought the Node 2i so very disappointed that it does not work and that I have lost hours of my time trying to get it working. To suggest that a firmware upgrade providing AirPlay 2 will alleviate my concerns when others have been waiting months for it to arrive is not really much help. I will return the Node 2i of this is not resolved very quickly. 

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    Tony W. - Product Support Manager

    Hi David

    I have escalated your issue to our Bluesound Support Crew. We will be in touch

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    Johannes Akse

    I have the same problem as the above complaints but I have the Powernode2. Yes, it is not the latest model, over 2 years old, so I guess I cant threaten to return the player, but it should still be able to play my music over wifi. None of the solutions above help me much. Bluetooth is not an option for several reason and AirPlay doesn't seem to work for the Powernode 2. When downgrading a product you should at least inform the users of new restrictions. 

    How do I now use my $1000 sound system to play my music? The music is on my phone. 

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    rberuta

    Johannes,

    im the person who started this thread. The solution Bluesound provided was to set up a network share with the computer that my music is stored on. That way I can play my music using my iPhone or iPad as long as the computer is on and on the network.  It is somewhat awkward but it works. The is not the solution I had hoped for ( at a minimum I feel Bluesound should have offer a trade in option for people who wanted to upgrade to the new players) but at least I can listen to my music again. 

    By the way, I wanted another streaming amp for our other home. After some research I heard that a number of the other services and players had similar problems. Bluesound assured me that the problems were fixed so, even though I was hesitant, I bought the Powernode 2i.  I have had it for 3 weeks now.  The Airplay seems to be working fine. I am having some network connection problems but with help of tech support I think they can be fixed.  I still have about 10 days to get it fixed or return the unit. 

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  • Avatar
    rberuta

    I started this thread some time ago and thought I should share my final resolution and thoughts now that I am done working on fixes. I had both generations of the Powernode - the 2 and the 2i. My issue with the 2 is that I was no longer able to play my iTunes library since that unit no longer supports AirPlay. There was a fix doing a network share with our Mac but is burdensome. The unit is hardwired into the network so connectivity was not an issue. I have pretty much stopped playing my iTunes library and play music through Tidal. If you don’t mind the $20 a month this is a good solution although there are a few albums that aren’t available through Tidal.  So I would rate my 2 as a B-.

    The 2i was in an apartment where hardwiring into the internet was not an option.  Connectivity was a constant problem with the unit frequently dropping off.  We trying a number of fixes with the Bluesound tech support people and with the vendor. Nothing worked. So I ended up returning the unit for a refund. So unless you can hardwire your 2i to your network I would not recommend a 2i. They did fix the Airplay problem but without a network connection it doesn’t matter. My rating for the 2i is a C-.  B+ if you can hardwire. 

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